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🇺🇸 JULY 4TH SALE IS LIVE NOW, WITH FAST FREE SHIPPING🇺🇸

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    • Link to your collections, sales and even external links

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    • Add description, images, menus and links to your mega menu

      A column with no settings can be used as a spacer

      Link to your collections, sales and even external links

      Add up to five columns

    • Add description, images, menus and links to your mega menu

    • A column with no settings can be used as a spacer

    • Link to your collections, sales and even external links

    • Add up to five columns

    • Return Policy

      Returns

      Our 30-day warranty guarantees you'll love your Glow Factor decals or your money back!

      If for any reason you are not completely satisfied with your purchase, we offer a 100% refund on the purchase price if returned within 30 days.

      Please do not send your purchase back to anyone other than Glow Factor. 

      There are certain situations where only partial refunds are granted (if applicable)
      Any item not in its original condition, is damaged or missing parts for reasons not due to our error
      Any item that is returned more than 30 days after delivery

      Refunds (if applicable)
      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

      Late or missing refunds (if applicable)
      If you haven’t received a refund yet, first check your bank account again.
      Then contact your credit card company, it may take some time before your refund is officially posted.
      Next contact your bank. There is often some processing time before a refund is posted.
      If you’ve done all of this and you still have not received your refund yet, please contact us at sales@glowfactorusa.com

      Last Chance Sale items (if applicable)
      Only regular priced items may be refunded, unfortunately Last Chance Sale items cannot be refunded.

      Exchanges (if applicable)
      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@glowfactorusa.com and we will walk you through the process.

      Gifts
      If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

      If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

      Shipping
      To return your product, please email us at sales@glowfactorusa.com and we will guide you through the process.

      You will be responsible for paying for your own shipping costs for returning your item unless the item was found to be defective or your received the incorrect item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

      Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

      If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.